Shipping & Returns

 

Shipping Information

DOMESTIC SHIPPING

All orders within the USA are shipped using USPS Priority Mail. At this time we offer Priority Mail (1-3 days) and Priority Mail Express (Overnight). If you have any questions regarding your order, please e-mail orders@16thcolony.com

INTERNATIONAL SHIPPING

International orders are shipped using USPS International Priority Mail. Delivery is estimated at 6 to 10 business days. Any duties and taxes, if applicable, are the responsibility of the international customer. We declare full value paid on international shipments and must include an invoice for customs should they require it.

 

Easy Returns + Exchanges

We're sure you're going to love your new piece as much as we do, however we will accept returns within 7 days of receipt of the product. Items must be new and unworn with the original tags still attached. Sale or discounted items are final sale.

For Domestic customers the return shipping is on us. Simply contact orders@16thcolony.com within 7 days to obtain a return authorization number and we'll email over a return label. Then follow these steps:

  1. Once your RA number and return label is received, package product with original tags intact.
  2. Include order packing slip in the box.
  3. Write RA number boldly on the outside of the box.
  4. Slap on the return label we provided.
  5. We recommend that when shipping the product back to use an insurable shipping method, as we are not responsible for lost or damaged packages.
  6. Once your return is received, we will process your refund within 5 business days. Pretty easy.

16thColony
15375 Barranca Pkwy, Suite G101
Irvine, California 92618